All staff are trained in cultural safety and gender diversity.
Our practice values are service to rural patients, quality, respect, integrity and innovation.
We utilise information and communication technologies to improve services to patients and referrers including
Effective communication during consultations, online and in print facilitates our patients’ self-care and informed consent for surgery. Patients are provided with a printed plan for treatment during their consultation.
The COVID-19 virus (also called corona virus) symptoms include fever, cough and shortness of breath. The virus is spread by droplet (a droplet of saliva or mucous from an infected person going into the mouth or nose of another person) and by touching surfaces an infected person has touched, then touching your own nose or mouth.
We are changing the way we work to keep staff and patients safe because:
From June 15th, our practice will enter the second phase of our COVID-19 response.
The clinic will be open for on-site visits from June 15th and normal surgery schedules will recommence from July 1st.
You can choose to see the surgeon at the clinic or by tele-health.
Physical distancing measures are in place
Fees are payable on the day of service. Our current fee schedule is here.
For further information about how to care for yourself and your family during this time:
Ring the Vic Gov Corona Virus Help Line on 1800 675 398 , available 24 hours a day or visit their website for information, updated daily.
To reduce spread of infection the government recommends:
Beyond Blue has resources to help us stay well during this time.