All staff are trained in cultural safety and gender diversity.
Our practice values are service to rural patients, quality, respect, integrity and innovation.
We utilise information and communication technologies to improve services to patients and referrers including
Effective communication during consultations, online and in print facilitates our patients’ self-care and informed consent for surgery. Patients are provided with a printed plan for treatment during their consultation.
Watch the video to learn about the changes or read on
The COVID-19 virus (also called corona virus) will significantly affect the Australian Community over the coming months. Symptoms include fever, cough and shortness of breath. The virus is spread by droplet (a droplet of saliva or mucous from an infected person going into the mouth or nose of another person) and by touching surfaces an infected person has touched, then touching your own nose or mouth.
We are changing the way we work to keep staff and patients safe because:
It’s about prevention
If you have visited the clinic or had surgery in the last month, there is no need to be concerned. There have been no known COVID19 infections associated with the clinic. These changes are to prevent spread of infection.
Virtual clinic-bulk billing
We will still care for our patients by becoming a virtual clinic. This means
If you have an appointment or surgery booked, our staff will contact you to arrange a telehealth consultation with your surgeon. All clinic surgeons, nurses and staff will continue to work to support our patients and general practitioners.
For further information about how to care for yourself and your family during this time:
Ring the Vic Gov Corona Virus Help Line on 1800 675 398 , available 24 hours a day or visit their website for information, updated daily.
To reduce spread of infection the government recommends:
Beyond Blue has resources to help us stay well during this time.