Dr Bridget Clancy is an Ear, Nose, Throat & Head & Neck surgeon.
Dr Clancy provides patient-centred care in a culturally safe setting for children and adults.
All staff are trained in cultural safety and gender diversity.
Our practice values are service to rural patients, quality, respect, integrity and innovation.
We utilise information and communication technologies to improve services to patients and referrers including
- comprehensive information for patients on our website and You Tube channel,
- online secure patient registration,
- prompt secure electronic delivery of communication to referrers,
- telehealth,
- SMS reminders,
- data capture for regular review of results of surgery and outcomes for patients,
- and patient and referrer satisfaction surveys to facilitate continuous improvement.
Effective communication during consultations, online and in print facilitates our patients’ self-care and informed consent for surgery. Patients are provided with a printed plan for treatment during their consultation.