Dr Bridget Clancy is an Ear, Nose, Throat & Head & Neck surgeon.

Dr Clancy provides patient-centred care in a culturally safe setting for children and adults. 

All staff are trained in cultural safety and gender diversity.

Our practice values are service to rural patients, quality, respect, integrity and innovation.

We utilise information and communication technologies to improve services to patients and referrers including

  • comprehensive information for patients on our website and You Tube channel,
  • online secure patient registration,
  • prompt secure electronic delivery of communication to referrers,
  • telehealth,
  • SMS reminders,
  • data capture for regular review of results of surgery and outcomes for patients,
  • and patient and referrer satisfaction surveys to facilitate continuous improvement.

Effective communication during consultations, online and in print facilitates our patients’ self-care and informed consent for surgery. Patients are provided with a printed plan for treatment during their consultation.

We are currently at capacity and are not taking new non- urgent referrals for patients without health insurance.

The clinic is split into 1 day a week for patients with private insurance and the remainder of the week for patients without private insurance, including 3 public operating lists a week at South West Healthcare. There are 250 patients without insurance on a wait list for an appointment.

Keeping our staff and patients safe from respiratory illnesses included COVID

Masks are welcome

ENT clinics are high risk areas for COVID-19 transmission as well as all the other respiratory infections. We care for many patients who are vulnerable, having cancer treatment or too young to have COVID-19 vaccination. Surgeons and nurses will wear masks when examining patients.

Stay home if you are unwell

Don’t come to an appointment if you have a cold or cough, even if you have a negative RAST test. It’s not fair to other patients or our staff. Ring reception to change to a telehealth appointment or reschedule your appointment.

Please do not bring other people to the appointment with you unless absolutely necessary for caring purposes; we can use phone or video calls to include others when needed.

Fees are payable on the day of service. Our current fee schedule is here.